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Our Products

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  • Free Shipping

    Take advantage of free shipping and hassle-free returns on all orders.

  • Secure Payment

    100% Secure Payment.

    We ensure secure payment on checkout.

  • 30 Day Returns

    Simply return it within 30 days of delivery.

  • Customer Support

    Our team is here to assist you Monday - Friday 8:30am - 5:30pm CST.

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Frequently Asked Questions

FAQs

How long does delivery take?

We process all orders within 1–2 business days. Once shipped, delivery typically takes 5–7 business days within the United States. You can expect your order within 6–9 business days total.

For detail information, please visit our Shipping Policy

Do you offer free shipping?

Yes! We offer free standard shipping on all U.S. orders, no minimum spend required.

For detail information, please visit our Shipping Policy

Which payment methods do you accept?

We accept major credit cards via Shopify Payments (Visa, MasterCard, Amex, Discover, JCB, Diners Club, Elo, UnionPay), as well as PayPal, Shop Pay, Apple Pay, and Google Pay.

For detail information, please visit our Payment Policy

Can I cancel or modify my order?

Yes, orders can be cancelled or modified before 5:00 PM CST on the same day of purchase. After that, your order may already be in processing.

What is your refunds and returns policy?

You can return any unused and undamaged item within 30 days of delivery. For defective or incorrect items, return shipping is free. For change-of-mind returns, customers are responsible for return shipping costs.

For detail information, please visit our Refunds and returns policy

How do I track my order?

Once your order ships, you’ll receive a tracking email with your carrier and tracking number. You can also track your order on our website through the Track Your Order page.

Do you ship internationally or to PO Boxes?

Currently, we only ship within the United States, excluding Alaska, Hawaii, PO Boxes, military addresses, and diplomatic locations.

For detail information, please visit our Shipping Policy

Who can I contact if I have a question?

Our support team is happy to help! You can reach us via email at hello@luxmundo.com or by phone at +12128102589 (Monday –Friday, 8:30 AM – 5:30 PM CST). We aim to respond within 48 business hours